User Manager is a cPanel tool for creating and managing subaccounts. You can allow access to specific services such as email, FTP and Web Disk. Subaccounts have their own credentials, avoiding the need to share the main cPanel account’s login.

Add a subaccount in User Manager

1. Sign in to cPanel2. Open User Manager Scroll to the Preferences and click User Manager.

User Manager

3. Click Add User This opens the form for a new subaccount.

Add User

4. Enter basic information

    • Full name : Enter the user’s full name.

    • Username : Choose a username.

    • Domain : Select the appropriate domain if you have several.

    • Contact email : Enter the user’s email for password recovery and relevant notifications.

Personal information for a new cPanel subaccount

5. Set a password

      • Let the user set their password, or

      • Create one yourself using the password generator.

Password options and generator button in User Manager

6. Choose permitted services

        • Email: Enables email access and mailbox quota settings.

        • Web Disk : Enables file access with read-only or read/write permissions where supported.

After completing the fields, create the new user.

Enabling Email and Web Disk services for a cPanel subaccount

Manage subaccounts

  • Edit a subaccount Find the user in User Manager and click Edit. Update the name, password or enabled services as needed.

Edit button on a cPanel user entry

  • Delete a subaccount Find the user, click Delete and confirm only after reviewing the affected services and preserving important data. Deletion can remove associated email data.

Delete button on a cPanel user entry

How subaccounts sign in

  • Email : Users can access Webmail at https://example.com:2096, where example.com represents your domain or the hosting server address. Use the account’s full login identifier and password.

  • Web Disk : Users can connect through their computer’s file manager or a compatible client.

Note:

Subaccounts do not have access to the main cPanel dashboard. They can access only the services you enabled. With User Manager, you can grant limited service access without sharing the main account credentials.

Share

Check the result and troubleshoot

Assign only necessary services and roles. Test access with the delegated account and remove it when no longer needed. Available functions depend on the hosting account’s enabled features.

Reference documentation:

Sources accessed on October 11, 2026. Available features depend on your hosting version and options.