Before you begin

Check the destination address for typing errors and whether a mailbox already exists for the source address.

An email forwarder in cPanel sends incoming messages for one address to another destination. For example, it can let you receive business-address messages in another mailbox without publishing that destination address. An email forwarding rule can consolidate messages for easier access. Note: A local copy is retained only when the source address also has a mailbox and the delivery configuration supports it. A forwarder alone does not create a mailbox or stored copy.

How to create an email forwarder in cPanel

  1. Sign in to your cPanel.
  2. Open the Email and click Forwarders.3. Click Add Forwarder.
Adding an email forwarder in cPanel
  1. For Address to Forward, enter the source address whose incoming messages should be forwarded.
  2. For the Domainfield, select the relevant domain.
Adding email forwarding
  1. Enter the destination in Forward to Email Address.
  2. Click Add Forwarder.
Forwarding an email address in cPanel
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Check the result and troubleshoot

Forwarding is not a backup. Local retention depends on the source mailbox's existence and configuration. Send an external test and check the recipient's Spam folder; authentication checks can affect forwarded mail.

Reference documentation:

Sources accessed on October 11, 2026. Available features depend on your hosting version and options.