DNS Configuration for the Email PRO Service

Before you begin

Prepare your full email address, password and the secure settings supplied for your service. Email PRO and cPanel may use different servers.

To connect your domain to Email PRO, configure DNS as follows. If you use the default CAP CONNECT nameservers, Email PRO DNS is configured automatically after order activation. Otherwise, you can use one of two methods to activate the service:

Method 1: Change nameservers

1. Sign in to your client area.
2. Click "Domains".

3- Click "Nameservers".

4- Add the nameservers for CAP CONNECT.

ns1.capconnect.com ns2.capconnect.com ns3.capconnect.com ns4.capconnect.com

Method 2: Configure the DNS zone

1. Sign in to your client area.
2. Click Domains.

3- Click Manage DNS Zone.

4- Open the section for editing MX  and CNAME records for your domain.

5- Remove the existing MX records. 6- Add the following records for the Email PRO mail servers. For MX:

@ MX 10          mx.votredomaine.com.hostedemail.ma

For CNAME:

mail CNAME           mail.votredomaine.com.hostedemail.ma webmail CNAME           mail.votredomaine.com.hostedemail.ma

Note: Domain providers may use different labels for the value and name fields, and some add a trailing dot to the server name.

Check the result and troubleshoot

Use IMAP to synchronize multiple devices unless you have a specific reason to use another method. With POP, retaining messages on the server depends on your client's settings. Test incoming and outgoing mail separately; SMTP may require authentication even when reception works.