cPanel and WHM (Web Host Manager) are both control panels. This often leads to confusion for most users who struggle to understand the difference or differences between the two. In this article, we will highlight the differences between cPanel and WHM and explain the purpose of each.
WHM
is a control panel that provides backend access to resellers and hosts. In fact, WHM is the administration panel your host uses to create and manage the web hosting accounts, including yours. Each of these accounts has its own individual and independent cPanel interface. Thus, when you encounter issues with your interface or cannot access it, your web host might be able to access it through WHM.
cPanel
is a user control panel that clients access using a username and password, and use to manage their own hosting account. You can easily access your cPanel account from your Client Area, and be able to: - Create email addresses and manage their settings - Easily install software for building your sites (WordPress, Joomla, etc.) - Perform partial or full backups - Create subdomains and set up redirects - Create and manage databases
Check the result and troubleshoot
cPanel credentials are not necessarily the same as your Client Area credentials. After changing a password, update tools that use the primary account. Do not send your full password in a ticket; provide only the error message and time.
Reference documentation:
- Password & Security | cPanel & WHM Documentation
- Two-Factor Authentication for cPanel | cPanel & WHM Documentation
Sources accessed on October 11, 2026. Available features depend on your hosting version and options.