You can read a CAP CONNECT mailbox in the Gmail app using your provider's secure settings. Gmail on the web and its mobile app offer different features.
Choose a supported method
Google restricts new POP retrieval setups for external accounts and announces removal of this feature from Gmail on the web in January 2027. Features for sending as third-party addresses are also changing. Do not use the old POP procedure as the recommended setup for a new mailbox.
Add the account in the Gmail app
- In Gmail on Android or iPhone, open the account menu and choose Add another account.
- Choose Other or the type matching your service.
- Enter your full address and secure IMAP settings supplied for the mailbox.
- Configure SMTP and authentication using the service values.
- Test reception and sending with an external address.
If you use Gmail in a browser
Consider forwarding from the source mailbox or using a dedicated email client. Forwarding does not fully synchronize folders and may require deliverability checks. Google states that previously imported messages remain in Gmail.
Check the correct settings
Email PRO server names may differ from a cPanel mailbox's servers. Check the service settings or, in cPanel, Email Accounts > Connect Devices. Do not bypass a certificate warning to work around an error.
Interface illustrations
These screenshots show the versions used when the original article was written. Labels may differ in your current version; follow the written procedure and your account settings.
Reference documentation:
- Add another email account to the Gmail app - Android phone and tablet - Gmail Help
- Google — Changes to third-party accounts
Sources accessed on October 11, 2026. Available features depend on your hosting version and options.