cPanel : How to Update my Contact Information in cPanel ?

Updating your cPanel contact information helps you receive important notifications about your hosting account, such as disk-space alerts, password changes and SSL certificate expiry notices.

This guide explains how to update your contact details and notification preferences in cPanel.

Steps to update your cPanel contact information

1. Sign in to cPanel

• Access cPanel using the credentials provided for your account.

2. Open Contact Information

• On the dashboard, click theprofile icon to display the options, then select Contact Information.

3. Update your email addresses

• Primary email address : Enter a valid address where you want to receive notifications. Prefer an address independent of your hosting domain so you can receive alerts even if that domain’s mail service is unavailable.

• Secondary email address (optional): Provide another email address as a backup contact.

Enter your account password if the interface requests it to confirm the changes.

4. Set notification preferences

Select the checkboxes for the notifications you want to receive.

5. Save your changes

• After updating the settings, click Save to apply the changes.

Additional tips

• Use reliable email addresses : Avoid relying solely on an address hosted on the same account, so you can still receive alerts if the hosting service has a problem.

• Review your preferences regularly : Check notification settings periodically to ensure they match your current needs.

• Understand why notifications matter : Disk-space and bandwidth alerts help you act before account limits affect your site.

Keep contact details current and choose relevant notifications so you can respond promptly to issues affecting your hosting account.

Check the result and troubleshoot

Check which notifications are enabled. cPanel contact addresses are separate from billing details and domain registrant information; changing one panel does not automatically update the other accounts.